JTG365 LLC
Founder-led enterprise delivery

Practical AI Systems for Accountable Work.

Jacksonville-based consulting for AI automation, Microsoft 365 security, and cloud operations.

We help operations-heavy teams remove manual process drag, harden identity and access controls, and roll out AI workflows with measurable business outcomes.

Founder-led delivery with 18+ years in enterprise systems
Identity-first Microsoft 365 and Entra ID implementation
Security-first execution for compliance-aware teams

Founder-Led Delivery

Jaco Toledo

Founder & Principal Consultant

Jaco Toledo leads JTG 365 LLC with a practical, enterprise-first approach to Microsoft 365, cybersecurity, cloud infrastructure, and AI adoption. He works directly with organizations that need senior technical judgment, clear execution, and measurable outcomes without unnecessary complexity.

18+

Years of enterprise experience

Direct

Senior technical access

Secure

Compliance-aware delivery

Why Clients Trust JTG 365

  • Enterprise Microsoft 365 and cloud modernization
  • Security hardening, incident response, and post-breach remediation
  • Compliance-aware delivery across environments with regulated requirements

From Discovery to
Production Execution

A simple three-stage model built to reduce risk and deliver practical outcomes

1. Diagnose

Start with a fixed-scope readiness sprint to identify the highest-impact bottleneck and the safest implementation order.

Workflow map and bottleneck scoring

Identity and access risk baseline

90-day implementation plan

Low-friction entry package

2. Build

Implement one priority workflow or control gap end-to-end with testing, rollout controls, and operator handoff.

Fixed scope and named owner

Development-first validation

Runbook and handoff package

Execution-focused delivery

3. Govern

Keep systems reliable with monthly governance, security oversight, and implementation prioritization.

AI and security control reviews

Backlog and risk prioritization

Leadership-level reporting cadence

Retained oversight model

18+
Years of enterprise experience
M365
Identity-focused delivery
Dev
Test before release
Secure
Governance-aware builds

Capabilities & Platforms

Technology Stack

Specific platforms and delivery layers we use to ship secure, production-ready systems.

Microsoft 365 & Azure

Tenant hardening, identity architecture, migrations, governance, and compliance-aware operations.

OpenAI & Applied AI

AI assistants, workflow automation, retrieval systems, and executive-safe AI adoption programs.

Cloudflare, AWS & GCP

Edge delivery, security controls, observability, serverless services, and resilient infrastructure design.

Terraform & DevOps

Infrastructure as code, release pipelines, environment isolation, and repeatable delivery standards.

Python, APIs & Data Systems

Custom backends, integration layers, analytics pipelines, and business automation tooling.

Security & Recovery

Incident response, post-breach remediation, security reviews, and ongoing hardening programs.

Who We Help Most

We focus on teams with real operational pressure and clear execution needs

Logistics & Field Operations

  • • Intake and dispatch process automation
  • • Status workflow consistency
  • • Reduced manual coordination overhead
  • • Faster exception handling paths

Professional Services Firms

  • • Lead response and intake standardization
  • • Secure client-data handling workflows
  • • Repeatable onboarding process design
  • • Better throughput visibility

M365-Centric Operators

  • • Entra ID and tenant hardening
  • • Access governance and policy cleanup
  • • Governed AI rollout planning
  • • Ongoing risk and control reviews

Scope Your Build Before You Commit

Use our build platform to turn rough ideas into scoped estimates with timelines, assumptions, and next-step clarity.

Scope Clarity
Define workload and dependencies first
Timeline Signals
Get delivery windows before kickoff
Execution Handoff
Move scoped estimates into delivery planning

Productized Service Packages

Start with a fixed-scope package, then expand into implementation and ongoing governance.

Start

Low-friction diagnostics and scoped planning under $2k

AI Readiness & Workflow Discovery Sprint

A focused diagnostic to identify workflow bottlenecks, AI readiness gaps, data risks, and the best first implementation target.

  • Workflow bottleneck mapping
  • Identity and access risk baseline
  • 90-day action roadmap

Microsoft 365 Copilot & Knowledge Governance Sprint

Prepare SharePoint, Teams, OneDrive, and permissions for safer Copilot or internal AI adoption.

  • Knowledge and permission inventory
  • Oversharing and stale-content risk register
  • Prompt and data-boundary playbook

Build

Fixed-scope implementation for one high-friction workflow or control gap

Workflow Automation Agent Build

End-to-end implementation for one high-friction operational workflow with approved agent actions, owner handoff, and KPI baseline.

  • Process redesign and automation architecture
  • Implementation and validation in development
  • Rollout controls and rollback path

AI Sales & Service Concierge Build

A grounded website or service assistant that answers questions, qualifies leads, books calls, and triggers approved follow-up.

  • Company knowledge grounding
  • Lead qualification and capture workflow
  • Booking or contact handoff integration

M365 Identity & AI Access Hardening Program

Tenant, identity-control, and AI-era data exposure hardening for teams with security and compliance pressure.

  • Conditional access and MFA review
  • Privileged account minimization
  • SharePoint and Teams exposure review

Scale

Ongoing governance and modernization programs for risk-sensitive environments

Fractional CAIO & Agent Operations Retainer

Monthly leadership-level governance for AI rollout, risk controls, and delivery prioritization.

  • Monthly portfolio and risk review
  • Implementation backlog governance
  • Cross-team execution cadence

Secure Project Scoping & Quote Engine Build

A guided scoping agent and deterministic estimate engine for consistent project discovery, TCO, and SOW drafts.

  • Quote-readiness gates
  • Deterministic estimate and TCO model
  • Assumptions and exclusions tracking

Multi-Workflow Modernization Program

Structured modernization roadmap for teams moving from manual ops to governed AI-assisted execution.

  • Multi-workstream prioritization
  • Governed rollout waves
  • Change enablement and adoption support

Start with the Highest-Impact Bottleneck

Tell us which manual process is costing the most time and we will scope the fastest safe implementation path.

Book Diagnostic Call

JTG 365 Assistant

Share your operational bottleneck and the assistant will guide you to the right package and next step.

💡
Best for: Package fit checks, initial scope clarification, and consultation scheduling.
JTG 365 Assistant
Hello. I can help you identify the right package, clarify scope, and schedule a consultation.

Client Outcomes

Examples of measurable delivery from security, automation, and platform modernization engagements

AE

Ara Entebi

Visual Artist

araentebi.com

★★★★★
"The site perfectly captures the essence of my artistic vision while being completely functional for art sales."

JTG 365 created exactly what I needed for my nature and pre-Colombian art collection. They built a clean, professional gallery website that beautifully showcases my paintings with high-quality image displays and smooth navigation. The Instagram integration keeps my followers updated, and the contact system with email and WhatsApp makes it easy for collectors to reach me. They handled all the technical details like international shipping integration with DHL, terms of service, and mobile optimization. I'm thrilled with how professional my online presence looks now.

Project: Professional Art Gallery Website with Instagram Integration & International Shipping
CR

Cameron Roberts

Attorney

cameronrobertslaw.com

★★★★★
"Their expertise and proactive approach gave us complete confidence in our digital security."

When our firm experienced a security breach, JTG 365 responded immediately and professionally. They quickly identified the compromised account, contained the issue, and restored our systems with minimal downtime. But what truly impressed me was how they went above and beyond – implementing multi-factor authentication, conducting a comprehensive security audit, and providing ongoing monitoring to prevent future incidents. I highly recommend them for any business that takes cybersecurity seriously.

Project: Emergency Security Response & Infrastructure Hardening

Ready to join our satisfied clients?

Book a Strategy Call

FAQ

Common Pre-Engagement Questions

Direct answers on pricing ranges, delivery model, security posture, and how engagements start.

Who is the best fit for JTG 365 services?

Our best-fit clients are operations-heavy SMB and mid-market teams that use Microsoft 365, have manual workflow bottlenecks, and need security-aware AI adoption.

How do we choose the right package first?

Most teams start with the AI Readiness & Workflow Discovery Sprint. It defines priority workflows, risk posture, and implementation order so your first build is targeted and measurable.

Do you offer Microsoft 365 migration and identity hardening?

Yes. We cover migration planning, tenant cleanup, identity hardening, privileged access controls, and policy remediation for security-conscious environments.

What are your pricing expectations?

Our diagnostic work is structured for low-friction entry, then implementation and oversight are scoped by workflow complexity, risk profile, and integration requirements.

Can you also build websites and custom software?

Yes. For software and website builds we use the dedicated build platform for structured scoping and estimate workflows before development starts.

What makes JTG 365 different from a general agency?

JTG 365 is execution-focused and founder-led. We prioritize practical implementation, security controls, and scoped delivery over generic AI messaging or broad retainer models.

Start Your Diagnostic

Prefer a Direct Call?

📞

For immediate project triage and package fit discussion:

Book a Focused Assessment

Share the manual process, risk issue, or delivery bottleneck you want fixed first.

Typical response time: within one business day.